tenexch

tenexch App support

Contact
+91 1170963920

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To access the app, enter your registered mobile number and verify the One-Time Password (OTP) sent to it. This will log you in securely, eliminating the need for a password or email. You can easily log in using this convenient mobile number verification method.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for a stable connection. If you still don't receive the OTP after waiting, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

Try to log in with the same active number. If it's changed, send your updated KYC details to the customer support via email to facilitate account transfer. This will help resolve the issue and shift your account accordingly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and access the updated features. Once the new version is installed, you can start playing again.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, which is a relatively higher withdrawal amount compared to other apps. Withdrawals are only allowed from gaming earnings, not from bonus amounts. Users cannot withdraw bonus money, only the funds they have earned from gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit your KYC (Know Your Customer) details within this app, which includes saving your Aadhaar card, UPI (Unified Payments Interface), and bank details. This information will be required to proceed with the application or service. Ensure all required details are accurate and up-to-date before submitting.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically allow for a quick process, taking around 30 minutes to 3 hours to complete. However, payment delays can occur, resulting in an extended wait time of up to 24 hours. This delay is an exception to the usual swift processing.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn, allowing you to access your funds.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if the withdrawal request is failing. If so, the funds should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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