tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 0680503589
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still experience issues, click 'send OTP' and wait for the time allowed, or else, seek assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try using the same active phone number you previously used to log in. If your phone number has changed, please submit your updated Know Your Customer (KYC) documents to our customer support via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the latest version is installed, you should be able to log in and play without any problems. This will ensure you have the most up-to-date app and can continue playing with ease.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, not bonus amounts. The app restricts users from withdrawing bonuses, allowing only genuine gaming earnings to be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
Please ensure all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This delay in payment is a notable exception to the app's otherwise efficient processing.
Q4: Why is the bonus balance not being withdrawn?
Any winnings from the bonus can only be used for gaming purposes and cannot be withdrawn by others. The bonus funds themselves are non-withdrawable, while any earnings from playing with the bonus can be withdrawn. This means you can play with the bonus but any profit from it can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry - the money will likely be added to your wallet account within 24 hours. If it still doesn't appear, contact their care centre for assistance.
At tenexch, we take pride in offering top-notch services that ensure a seamless and secure gaming experience. Our user-friendly platform is designed to provide effortless navigation and rapid access to your favorite games. For those seeking the thrill of a live casino, our live dealer games bring the authentic casino atmosphere directly to your screen with real-time interactions.
Our user-friendly interface is accessible on desktops and mobile devices, allowing you to dive into the action at any time, from anywhere. We offer secure and flexible deposit and withdrawal methods, including the major credit cards, electronic wallets, and cryptocurrencies, all protected by cutting-edge encryption technology. Our team of customer support specialists is available 24 hours a day, 7 days a week, to assist with any questions or concerns you may have, ensuring a seamless and enjoyable experience. Whether you're looking to make a deposit, withdraw your funds, or simply need help navigating our platform, our dedicated support team is always at your service. With our accessible interface and fast, reliable transactions, you can focus on what matters most - enjoying your online experience. Our commitment to security, flexibility, and customer satisfaction means you can trust us to handle your financial needs with ease and confidence.