tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 1568991137
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This eliminates the need for a password or email login, making it easier to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking send, wait for the allotted time to pass before seeking assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send your updated KYC details to customer support through email to assist with account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, and then you can log in and start playing. This should provide a smooth experience with the newly updated app.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is higher than the withdrawal amount in other apps. However, you can only withdraw the money earned from gaming, not the bonus amount collected. Withdrawn funds are restricted to earnings from gaming activities, excluding any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are fully completed and saved in the app. This includes linking your Aadhar card, UPI, and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, resulting in a wait time of up to 24 hours. This delay is an exception to the otherwise efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
You can use bonus earnings only for gaming purposes, and they cannot be withdrawn by anyone else. Any winnings earned from games played with the bonus amount can be withdrawn. The bonus earnings themselves are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check your withdrawal status, go to the settings section and review your transaction history. If your withdrawal is pending, don't worry, the funds will be added to your wallet within 24 hours. If issues persist, you can contact their care centre for assistance.
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