tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 0329796567
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. This will trigger an OTP (One-Time Password) verification process, which you must complete to access the account. Once verified, you can skip using a password or email to log in.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper connection. If the OTP doesn't arrive after a while, try clicking on send OTP again or contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate account transfer. This will help resolve the issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and use the app with ease. Once updated, you can start playing without any further problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earned gaming money, not bonus amounts. This means you can cash out your winnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app, including your Aadhaar card and bank account information. This includes saving your UPI details as well. Having all this information on file will facilitate a smoother process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally complete the process within 30 minutes to 3 hours. However, delays may occur, resulting in payment processing times of up to 24 hours. This exception to the usual speed can cause inconvenience for users.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It's intended for gaming use, not for withdrawal. You can withdraw any winnings or funds earned from playing games with the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails there, don't worry as the money will be added to your wallet account within 24 hours. If it doesn't, you can contact their care centre for assistance.
At tenexch, customer satisfaction is our top priority. Our dedicated support team is available 24/7, 365 days a year to assist with any questions or issues you may encounter. From resolving technical difficulties to providing guidance on our games and promotions, our team is committed to ensuring your experience is seamless and enjoyable. In addition to our exceptional support, we invite you to join our vibrant community and take advantage of our generous welcome bonuses, regular promotions, and loyalty programs designed to maximize your gaming experience. Our community is a hub of excitement and entertainment, where players can connect with each other, share tips and strategies, and participate in special events and tournaments. At tenexch, we understand that our players are our greatest asset, and we strive to create a fun and engaging environment that exceeds your expectations. Whether you're a seasoned gamer or new to online casinos, our team is dedicated to helping you navigate our platform and find the games and promotions that suit your style.
At the heart of our operation is the satisfaction of our customers, and we take pride in providing dedicated support 24 hours a day, 7 days a week to address any questions or issues that may arise. Our team of experts is always available to help, ensuring that your experience with us is seamless and enjoyable. Whether you're an experienced gamer or just starting out, tenexch offers an unparalleled online gaming experience. With our platform, you can enjoy high-level games from anywhere in the world, at any time, without having to worry about the hassle and expense of traveling to a physical casino. Our state-of-the-art technology and user-friendly interface make it easy to navigate and play, giving you the freedom to focus on what matters most - having fun and winning big. As a valued customer, you can expect a wide range of benefits and perks, including access to a vast library of games, generous bonuses and promotions, and a secure and reliable online environment. Our commitment to customer satisfaction is unwavering, and we strive to provide an exceptional gaming experience that exceeds your expectations. So why wait? Join tenexch today and discover a world of excitement and possibility at your fingertips.