tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 1157777281
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This streamlined method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive an OTP after attempting to send it, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number you have. If your number has changed, send your updated KYC details to customer support via email to facilitate the account transfer. This will expedite the process of updating your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app and then you can log in and play with the updated features. This should resolve any compatibility problems and allow you to enjoy the app smoothly.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are only allowed for money earned from gaming activities, not for bonus amounts. This ensures that users can only withdraw their actual earnings from gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC information in this app, including saving your Aadhar card, UPI, and bank details. This is a necessary step to ensure a smooth experience. Your cooperation is greatly appreciated in this matter.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay is an exception, as the typical process time is significantly shorter.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used for gaming purposes and cannot be withdrawn. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is unsuccessful, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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