tenexch

tenexch App support

Contact
+91 2324261775

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. Once done, you won't need a password or email login, making it a convenient way to access the app.

Q2: What should I do if I am not getting OTP?

To resolve this issue, check your internet connection for a strong signal. If you still experience difficulties, try waiting for the OTP to be sent, and if it doesn't arrive, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in to your account, use the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you should be able to log in and play without any problems.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, users can withdraw a minimum of Rs. 100, which is higher than the withdrawal amounts in other apps. Withdrawals are limited to the money earned from gaming, and bonus rewards collected cannot be withdrawn. This means users can only redeem the rewards they've earned through actual gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within this app. This includes linking your Aadhar card, UPI, and all bank details for verification and secure transactions.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process within 30 minutes to 3 hours, but. Sometimes, payment delays may occur, requiring a wait of up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds earned from gaming can only be used for gameplay and cannot be withdrawn by anyone else. Withdrawals can be made on funds earned while playing games using the bonus amount. The bonus itself remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings section. If your withdrawal request is failing, don't worry - the money should be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for further assistance.

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