tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 3720047633
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your mobile number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, you need to confirm a strong internet connection. Once connected, click on send OTP and wait for the allotted time to receive the verification code. If the OTP doesn't arrive, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate account transfer. This will help resolve the issue and restore access to your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, which should allow you to log in and play without any problems. After reinstalling the latest version, you should be able to access the app smoothly.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other similar apps. Withdrawals are only possible for money earned through gaming, and bonus funds cannot be withdrawn. This means you can only access the earnings you've made from playing in the app.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you must submit your KYC details within the app, which should include your Aadhar card, UPI details, and all bank information. This is a necessary step to ensure a smooth and secure experience. Saving these details will help facilitate future transactions and activities within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, reducing the time from 30 minutes to 3 hours. However, occasional payment delays can extend wait times to up to 24 hours. This variation in processing speed affects the overall user experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and are non-withdrawable. Any winnings earned from playing games with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot issues with your withdrawal request, check your transaction history in the settings. If it's delayed, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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