tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 6950729935
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. This will trigger an OTP that you'll need to verify to complete the login process. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP, try clicking "send OTP" and wait again. If the OTP doesn't arrive, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're unable to log in, try using your active phone number. If your number has changed, submit your KYC details to the customer support team via email to facilitate the account transfer. This will help resolve the issue and get your account up and running.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you'll be able to log in and access the updated app seamlessly. This should allow you to play the app without any further problems.
Q1: What is the minimum withdrawal amount in the tenexch?
This app allows a minimum withdrawal of Rs. 100, which is higher than other apps. Withdrawals are limited to earnings from gaming activities, with bonus funds ineligible for withdrawal. Users can only withdraw the money they've earned from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your Know Your Customer (KYC) details in this app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay is an exception to the usual swift processing time.
Q4: Why is the bonus balance not being withdrawn?
When using bonus funds, any winnings can be withdrawn, but the bonus amount itself cannot be withdrawn. The bonus funds are exclusive to gaming and cannot be used for withdrawals. Winnings from games played with bonus funds can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, go to the settings and check your transaction history. If it's not showing up, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
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