tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 0738618940
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. A one-time password (OTP) will be sent to verify your number, which will then log you in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To complete the process, check your internet connection for a strong signal first. If you receive a weak signal or don't receive the OTP after clicking "send," you can try contacting the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If the number has changed, please send your updated KYC details to the customer support via email to facilitate the account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any further problems. Once reinstalled, you can access the app's features and content.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earnings earned through gaming activities. Bonus funds are not eligible for withdrawal.
Q2: Is it necessary to do KYC for withdrawal?
You need to complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's processes are generally fast and stable, taking 30 minutes to 3 hours to complete. However, payment delays can sometimes occur, requiring a wait of up to 24 hours. This delay can impact the overall completion time of the services offered through the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds earned from playing games that used the bonus, but not the bonus amount itself. The bonus funds remain tied to gaming activities and are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings area. If your withdrawal request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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