tenexch

tenexch App support

Contact
+91 1988064624

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number to receive a verification OTP. Once you've entered the OTP, you'll be logged in securely, eliminating the need for a password or email login. This convenient method allows for easy access to the app.

Q2: What should I do if I am not getting OTP?

To initiate this process, first check your internet connection for a strong signal. After verifying your connection, click "send OTP" and wait for the timer to expire. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use your active account number. If the number has changed, send your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the current app from your device and then download the latest version. Once installed, you should be able to log in and play without any problems. This update should provide a smoother gaming experience.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, excluding any bonus amounts collected. The funds can be withdrawn once they have been earned, providing a secure way to access your winnings.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all your Know Your Customer (KYC) details within this app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically allow transactions to be processed within 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring a wait of up to 24 hours. This variation in processing times is a potential consideration for users of the app.

Q4: Why is the bonus balance not being withdrawn?

Any winnings earned from the bonus can only be used within the gaming platform and cannot be withdrawn. You are free to withdraw any money you win by playing games with the bonus amount.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see why your withdrawal request is failing. If this doesn't resolve the issue, know that the funds will be added to your wallet account within 24 hours. If the problem persists, you can contact their customer care centre for further assistance.

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