tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 9703886396
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the sent One-Time Password (OTP) to authenticate your login. This secure method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP, try clicking the "send OTP" button again. If the issue persists, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details to the customer support team via email to facilitate the account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the latest version is installed, you should be able to log in and start playing without any problems. This update should provide a smoother and more enjoyable experience.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is higher compared to other apps. Withdrawals are only allowed for funds earned from gaming activities, not for bonus amounts. This means users can access their hard-earned gaming rewards, but not the bonus amounts they've collected.
Q2: Is it necessary to do KYC for withdrawal?
To continue, you must complete and submit all required KYC details in this app. This includes saving your Aadhar card, UPI, and bank details for verification and secure access.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow the process to complete within 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This may extend the overall timeframe for completing the process.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus money within your gaming account, and it cannot be withdrawn. Any earnings from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot, go to the settings and check your transaction history. If your withdrawal is failing, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
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