tenexch

tenexch App support

Contact
+91 3674493177

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to secure your login. This process eliminates the need for a password or email, making it a convenient and easy login method.

Q2: What should I do if I am not getting OTP?

To proceed, ensure you have a stable internet connection with a strong signal. If you don't receive an OTP after clicking send, wait for the allotted time to pass before reaching out to the app's support system via live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number associated with your account. If your phone number has changed, you can send your updated KYC details to customer support through email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app. This should allow you to play without any further problems.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, users can withdraw a minimum of Rs. 100, which is higher than other similar apps. Withdrawals can only be made from earnings from gaming activities, not from bonus funds collected. This means users can only withdraw the money they've earned through gaming, not as a bonus.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your KYC (Know Your Customer) details are completed and saved within the app. This includes storing your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow for a swift process, taking anywhere from 30 minutes to 3 hours to complete. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay is an exception to the otherwise efficient process offered by the app.

Q4: Why is the bonus balance not being withdrawn?

You can only use the money earned from the bonus within your gaming account, it cannot be withdrawn personally. The bonus winnings can be withdrawn, allowing you to access the funds you've earned.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your settings and check your transaction history to see if your withdrawal request is being processed. If not, don't worry, the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can reach out to their support centre for assistance.

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