tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 9590207779
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. After inputting your number, verify the OTP (one-time password) sent to your mobile for secure login. Once verified, you can access your account without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to stabilize. If you still don't receive the OTP, try clicking on send OTP again and wait for the specified time. If the OTP doesn't arrive, reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems. This should provide a smooth and enjoyable experience with the newly updated app.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible from the money earned through gaming, not from bonus rewards. This means users can earn and redeem their gaming rewards, but not the bonus amounts.
Q2: Is it necessary to do KYC for withdrawal?
To complete your registration, you must fill out and submit your KYC details in this app, which includes saving your Aadhar card, UPI, and all relevant bank details. This information is necessary for the app's functionality. Please ensure all required details are accurately entered and saved.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services make the process relatively quick, taking around 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours. This minor delay can be a drawback for those expecting immediate processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds earned from playing games using your own money, but not the bonus amounts.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, don't worry, the funds will be credited to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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