tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 7605580666
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to you for secure login. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection and wait for a strong signal. Click "send OTP" and wait for the time allowed for the OTP to be sent. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, please send your updated KYC details to the customer support via email for assistance with transferring your account. This will help resolve the issue and shift your account to the new details.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without any problems. This update should fix any issues you were experiencing.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than the withdrawal amounts offered by other apps. Withdrawals are only available for the money earned from gaming activities, not for bonus amounts. This means users can access a portion of their earnings, but not the bonus rewards they've accumulated.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in the app, which includes saving your Aadhaar card, UPI information, and bank details. This is a necessary step for the registration process. Ensure all required details are accurate and up-to-date.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payments may occasionally be delayed, requiring a wait of up to 24 hours. This delay in payment processing can extend the overall time required for the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned while playing games using the bonus funds. This means the bonus itself is non-withdrawable, but winnings from it can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry, the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
Our user-friendly interface ensures a smooth navigation experience, whether you're a seasoned player or a newcomer to the world of online casinos. We take pride in providing top-notch customer service, available 24/7, to assist you with any questions or concerns you may have. Our dedicated team is always on hand to help you resolve any issues or answer any queries you may have, making sure you have a seamless and enjoyable experience on our platform. With our comprehensive support system, you can rest assured that you'll receive prompt and helpful assistance whenever you need it.
At tenexch, the user's convenience is paramount, which is why we provide support for multiple deposit and withdrawal methods, including credit cards, electronic wallets, cryptocurrencies, and traditional bank transfers. This allows you to enjoy fast and hassle-free transactions, ensuring that you can focus on the excitement of the game without any complications.