tenexch

tenexch App support

Contact
+91 4847519128

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

Check your internet connection to ensure a strong signal before proceeding. If you don't receive an OTP after clicking "send," wait for the designated time to pass before seeking assistance through the app's live chat support.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your current active phone number. If your phone number has changed, please submit your updated KYC (Know Your Customer) details via email to our customer support team, which will facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the problematic app from your device and download the latest version. Once you've installed the updated app, you should be able to log in and play without any issues. This should provide a smooth and enjoyable experience.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, users can withdraw a minimum of Rs. 100, which is higher compared to other apps. The withdrawn amount can only be from the money earned through gaming, and not from bonus funds. This allows users to cash out their legitimate earnings from gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To continue, please ensure that all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhaar card, UPI, and bank details for verification purposes.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, but it can take as little as 30 minutes. However, there may be instances where payments are delayed, requiring a wait of up to 24 hours. This delay in payment processing can occasionally prolong the overall completion time.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus can be withdrawn by the player. The bonus funds themselves remain non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your settings and check your transaction history for your withdrawal request. If the request is failing, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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