tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 9882975483
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number for secure login. This method eliminates the need for passwords and email authentication.
Q2: What should I do if I am not getting OTP?
To complete this task, first check your internet connection for a strong signal. If you still don't receive the OTP after clicking "send" within the allotted time, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number first. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email. This will assist in transferring your account to the new information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should resolve any compatibility problems and allow you to log in and play easily. Once installed, you can access the updated app.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other available apps. Withdrawals are only possible from earned gaming funds, not from bonus amounts. This means you can't withdraw bonus money, only the rewards you've earned through gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhaar card, setting up UPI, and storing your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, taking around 30 minutes to 3 hours to complete. However, delays can occur with payments, which may take up to 24 hours to process. This wait time for payments is an exception to the app's generally speedy services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone except the player who earned them. Any winnings from games played with the bonus can be withdrawn. The bonus funds themselves remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If your request is pending, the funds will be added to your wallet account within 24 hours. If issues persist, you can seek assistance from their care centre.
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