tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 5886172193
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. You'll then receive an OTP to verify your identity, which will automatically log you in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection for a strong signal. Wait for a moment after clicking the "send OTP" button, and if you don't receive the OTP within the expected timeframe, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active number. If your number has changed, please email your correct KYC (Know Your Customer) details to the customer support system to facilitate the account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and enjoy the updated app without any problems. Once updated, you can start playing the app seamlessly.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than many other apps. However, bonus earnings cannot be withdrawn, only the money earned from gaming activities. This means users can access their gaming winnings, but their bonus rewards are non-withdrawable.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically completing it within 30 minutes to 3 hours. However, occasional payment delays can occur, requiring users to wait up to 24 hours. This delay may add to the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus can be withdrawn by you. The bonus amount itself is not withdrawable, but winnings from gameplay using the bonus are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot a failed withdrawal request, check your transaction history in the settings. If the transaction is not reflected within 24 hours, you can contact their care centre for assistance.
Join tenexch today and take advantage of our generous welcome bonuses, loyalty rewards, and ongoing promotions. Our exceptional customer support is available 24/7, ensuring that you have an unforgettable gaming adventure. Whether you're a seasoned pro or just starting out, our team is dedicated to providing a world-class experience that meets your every need. With a wide range of games to choose from, exciting bonuses to claim, and constant opportunities to win, you'll be hooked from the very start.
Our platform, tenexch, takes great pride in its friendly navigation and cutting-edge security measures, ensuring a safe and uninterrupted gaming environment for all users. We understand the importance of convenience and flexibility, which is why we offer a wide range of deposit and withdrawal methods, including major credit cards, e-wallets, and cryptocurrency options, catering to the diverse preferences of our players. At tenexch, customer satisfaction is our top priority. We are committed to providing exceptional support to our players, and our dedicated team is available 24/7 to address any questions or concerns they may have. Whether it's a query about a game, a technical issue, or a withdrawal concern, our support team is always ready to lend a helping hand. Our platform is designed to be user-friendly and accessible, with a focus on providing a seamless gaming experience. We believe that a secure and enjoyable gaming environment is essential for building trust and loyalty with our players, and we are constantly working to improve and enhance our services to meet their evolving needs.