tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 2562154534
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start the process, check your internet connection and wait for a strong signal to ensure a smooth experience. After establishing a connection, click on "send OTP" and wait for the time limit to pass. If you don't receive the OTP, you can reach out to the app's support system using the live chat feature for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active number. If your number has changed, please submit your updated KYC details to the customer support system via email to facilitate the account transfer. This will help resolve the issue and shift your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and you should be able to log in and play without any problems. This should fix any compatibility issues and allow you to access the updated app.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher amount compared to other similar apps. Withdrawals are only possible for earned gaming money, excluding bonus amounts. This means users can cash out their winnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and uploaded in the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays can occur, potentially extending the wait time to up to 24 hours. This delay is usually related to payment processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus can be withdrawn. This means the bonus itself remains in the gaming account, but winnings from it can be taken out.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, don't worry, the funds should be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for assistance.
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