tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 8926484872
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account without needing a password or email verification. This convenient login method allows easy access with just your mobile number.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you still can't receive the OTP, try clicking on send again after a brief wait. If the issue persists, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any login issues and complete the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device. Then, download the latest version and install it, which should allow you to log in and start playing. This update should provide a smooth and uninterrupted gaming experience.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming, excluding bonus amounts. This means users can only cash out the money they've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your Know Your Customer (KYC) details in this app, which should include saving your Aadhaar card and UPI information along with all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, payment delays can occasionally occur, requiring a wait of up to 24 hours. This delay is an exception to the otherwise efficient experience offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to confirm if your withdrawal request is pending. If still unsuccessful, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
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