tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 2768643573
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive a one-time password (OTP). Verify the OTP to complete the login process. This method eliminates the need for a password or email, providing a simple and convenient login option.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, ensure your internet connection is stable and strong. If you still can't receive the OTP after waiting, try contacting the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, please send your updated KYC details via email to our customer support system to facilitate account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download and install the latest version of the app, then you can log in and play with ease. This should ensure a smooth and up-to-date experience.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from gaming earnings, not from bonus amounts. This means users can access their hard-earned funds from playing games, but not any additional rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in the app, which includes saving your Aadhaar card, UPI information, and all relevant bank details. This is a necessary step to ensure a smooth user experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process in 30 minutes to 3 hours. However, occasional delays in payment processing may cause wait times of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, as the funds should be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
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