tenexch

tenexch App support

Contact
+91 5436083099

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number to receive an OTP (one-time password) verification. Verify the OTP to securely log in without needing a password or email. This convenient method makes it easy to access the app.

Q2: What should I do if I am not getting OTP?

To resolve the issue, first, check your internet connection to ensure a strong signal is available. If you're still unable to receive the OTP, try clicking the "send OTP" button again and wait for the designated time. If you still don't receive the OTP, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate account transfer. This will help update your account information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once updated, you should be able to access the app's new features and functionality.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, not bonus amounts. This means you can access your earned gaming winnings but not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To complete the registration process, please ensure all your Know Your Customer (KYC) details are uploaded and saved within the app. This includes saving your Aadhar card and linking your UPI and bank account details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are generally fast and stable, completing the process within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours in some cases.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by others. Any winnings earned using the bonus amount can be withdrawn. The bonus funds themselves, however, remain non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request fails there, the money will be added to your wallet account within 24 hours. If it doesn't, you can contact their care centre for assistance.

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