tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 1129440424
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive a verification OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure a strong internet connection and wait for a stable signal. If you still don't receive the OTP after a reasonable time, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, first try logging in with your active phone number. If the number has changed, submit your updated KYC (Know Your Customer) documents to our customer support team via email to assist with the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app with ease. This should resolve any compatibility problems and allow you to play the app smoothly.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, withdrawals are limited to the money earned from gaming, and not the bonus amount collected. This means you can only withdraw your earned winnings, not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app, including saving your Aadhaar card and UPI information. Additionally, you will need to store your bank details within the app. This is a necessary step to facilitate the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow the process to take anywhere from 30 minutes to 3 hours to complete. However, occasional payment delays can cause the process to take up to 24 additional hours. This delay can impact the overall completion time, but it is not a common occurrence.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by others. Any winnings earned while using the bonus can be withdrawn. The bonus itself is non-withdrawable, but winnings from it are accessible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To check if your withdrawal request is successful, go to your settings and review your transaction history. If your funds are not visible, don't worry, as they should be added to your wallet account within 24 hours. If the issue persists, you can contact the care centre for assistance.
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