tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 9901746330
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email, providing a simple and easy login experience.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you receive the OTP, wait for the allotted time. If not, you can seek assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate account transfer. This will help resolve the issue and activate your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and access the newly updated app. This should allow you to play smoothly without any further problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned through gaming, not bonus funds. This means you can't withdraw bonus rewards, only the money you've earned through gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app, which includes saving your Aadhaar card, UPI information, and bank details. This is a necessary step to ensure a smooth and secure experience. Once submitted, your account will be updated accordingly.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, occasional delays in payments may require waiting for up to 24 hours. This discrepancy affects the overall processing time, making it longer than initially expected.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from games played with the bonus amount can be withdrawn. This means the bonus itself remains non-withdrawable, but winnings from it can be accessed.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history for the withdrawal request. If the funds aren't visible immediately, they will be added to your wallet account within 24 hours. If you still encounter issues, contact their care centre for assistance.
Our top priority is your convenience, which is why we offer a wide range of deposit and withdrawal methods, including credit/debit cards, e-wallets, and bank transfers. All of these methods are protected by the latest encryption technology, ensuring secure transactions. Our 24/7 customer support team is always available to assist you with any questions or issues, providing quick and effective solutions. Whether you're a seasoned player or just starting out, our team is dedicated to providing a seamless and enjoyable experience. At tenexch, we pride ourselves on offering a world-class online casino experience that's packed with exciting games, generous bonuses, and reliable service. From the moment you join us, you'll be treated to a thrilling adventure filled with opportunities to win big. Our team is committed to ensuring that every aspect of your gaming experience is exceptional, from the ease of depositing and withdrawing funds to the variety of games available to play. With tenexch, you can expect a hassle-free and secure online gaming experience that's tailored to your needs. Our state-of-the-art technology and dedicated support team work together to ensure that your transactions are processed quickly and efficiently, giving you more time to focus on what matters most - having fun and potentially winning big. So why wait? Join the excitement at tenexch today and discover a world of online gaming that's second to none. With our commitment to your convenience, security, and entertainment, you can be sure that every moment you spend with us will be an unforgettable experience.
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