tenexch

tenexch App support

Contact
+91 5650095820

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email login. This streamlined method allows for easy access to the app.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection for a strong signal. If you still don't receive the OTP, try re-sending it by clicking "send OTP" again. If this also fails, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active number you previously used. If your number has changed, submit your updated KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and download the latest version. Once installed, you should be able to log in and play without any problems. This should update the app to the latest version, allowing you to access its features.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earned gaming funds, while bonus amounts cannot be withdrawn. This restriction applies to the money collected as a bonus, which cannot be cashed out.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved in the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes, but in some cases, it may take up to 3 hours. However, there is a possibility of payment delays, which can extend the wait time to up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone, including the user who earned it. Any winnings earned from games played with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and check your transaction history. If your request is not showing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.

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