tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 7698403023
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This convenient method allows for easy and swift access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you receive a weak signal, click "send OTP" again to try and receive a code. If you still don't receive the OTP, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active number. If your number has changed, send your updated KYC details to the customer support team via email to facilitate account transfer. This will help shift your account to the new phone number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the new version is installed, you should be able to log in and start playing without any problems. This will ensure you have the most up-to-date app with any necessary fixes or updates.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming activities, not bonus money. This means users can only cash out the amount they've earned while playing.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app, including saving your Aadhaar card, UPI information, and bank details. This will help facilitate a smooth process. Ensuring the accuracy and completeness of this information is essential.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours, but in some cases, payment delays can occur. When payments are delayed, users may need to wait up to 24 hours for the issue to be resolved. This wait period can vary, depending on the specific circumstances of the delay.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section to see if your withdrawal request has failed. If it has failed, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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