tenexch

tenexch App support

Contact
+91 0434355193

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number to verify the OTP. This process replaces the need for a password or email login. You can now easily access your account with just your mobile number.

Q2: What should I do if I am not getting OTP?

First, check your internet connection to ensure a strong signal. If you don't receive the OTP after clicking send, wait for the allotted time and then seek assistance through the app's live chat support system. If assistance is still not available, the support team will help you with the next steps.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, submit your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, you need to uninstall the existing app from your device. Once uninstalled, download the latest version of the app to ensure you have the most up-to-date features. After this, you can log in and enjoy playing the app.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible from earnings made through gaming, not from bonus amounts. This means you can't withdraw bonus rewards, only the money you've earned from playing games.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details in the app, including saving your Aadhaar card, UPI, and bank information. This step is necessary for a smooth and secure onboarding process. By doing so, you'll ensure all required information is up to date and easily accessible within the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, but this can range from 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay can occur due to external factors affecting payment processing.

Q4: Why is the bonus balance not being withdrawn?

The bonus winnings are exclusive to gaming use and cannot be withdrawn or used by anyone else. You can withdraw any earnings made from playing games using the bonus amount. This means the bonus itself cannot be withdrawn, only the winnings it generates.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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