tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 2040646528
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to log in securely. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. Once connected, click 'send OTP' and wait for the time allocated to receive the verification code. If you don't receive the OTP, use the app's live chat feature to seek assistance from the support system.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active number associated with it. If the number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer. This will help resolve any issues with account access.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app and try logging in again. This should allow you to access and play the updated app with ease.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other similar apps. Withdrawals are limited to earned gaming funds and do not include bonus amounts. This means users can only withdraw money they've earned from gaming, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and stored within the app. This includes saving your Aadhaar card, UPI information, and all necessary bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment processing sometimes experiences delays, requiring users to wait up to 24 hours for the transaction to be completed. This delay in payment processing can extend the overall process beyond the initial estimated timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus winnings can only be used for in-game purposes and cannot be withdrawn by anyone else. The money earned from playing games with the bonus can be withdrawn as usual. Withdrawals are restricted to earnings made from playing, not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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