tenexch

tenexch App support

Contact
+91 6173452727

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in, eliminating the need for a password or email. This convenient method allows for easy access to your account.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection and wait for a strong signal. After that, click "send OTP" and wait for the verification code to arrive. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, please provide your updated KYC details to customer support via email to facilitate the account transfer. This will help resolve the issue and get your account updated.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once you've updated the app, you should be able to log in and start playing without any problems. This should get your app up and running smoothly again.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, the minimum withdrawal amount is Rs. 100, which is reportedly higher than other similar apps. Withdrawals are only allowed for the money earned through gaming, not bonus amounts. Users cannot withdraw bonus funds collected in the app.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you need to complete and submit your KYC details within this app. This includes saving your Aadhar card, UPI account, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically streamline the process, completing it within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait for up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus amount can be withdrawn. The bonus money itself remains separate from your withdrawable balance.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, start by checking your transaction history in the settings. If your withdrawal request is pending, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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