tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 3112916008
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP verification code. Once verified, you'll be logged in without needing a password or email. This simplified login process provides a convenient and hassle-free experience.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection to ensure a strong signal. Wait for the OTP to be sent after clicking the "send OTP" button, giving it sufficient time to arrive. If you still don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, please send your updated KYC details to our customer support system via email, which will facilitate the transfer of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app with ease. This should resolve any compatibility problems and allow you to continue playing normally.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawn funds are limited to actual earnings from gaming, excluding bonus amounts. Bonus collected cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are complete and saved within the app. This includes uploading your Aadhaar card and linking your UPI and bank accounts.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours to resolve the issue. This delay can lengthen the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If your request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If you encounter any issues, you can reach out to their care centre for assistance.
tenexch prioritizes responsible gaming, providing tools to help you manage your gameplay time and expenses. Our dedicated customer support team is available 24/7, 365 days a year, through live chat, email, and phone, to assist with any questions or concerns you may have. With our support, you can rest assured that you'll have a seamless and enjoyable experience. Our team is committed to ensuring that you can fully immerse yourself in the captivating world of tenexch, with unparalleled entertainment and emotion at your fingertips.
Our platform takes pride in its high-level security and perfect user experience, ensuring that your personal information and transactions are always protected. We offer support for a range of convenient deposit and withdrawal methods, including credit/debit cards, electronic wallets, cryptocurrencies, and bank transfers, providing flexibility and peace of mind. Our robust security measures include state-of-the-art encryption, secure servers, and regular security audits, ensuring that all data is safeguarded against unauthorized access, use, or disclosure. Additionally, our platform adheres to industry-leading standards for data protection and compliance, providing an extra layer of protection for your sensitive information. When it comes to deposit and withdrawal options, we understand that flexibility is key. That's why we offer a range of convenient methods, including credit/debit cards, electronic wallets, such as PayPal and Skrill, cryptocurrencies like Bitcoin and Ethereum, and traditional bank transfers. This allows you to choose the method that best suits your needs and preferences. With our platform, you can rest assured that your transactions are always secure and protected. Our system is designed to provide a seamless and efficient experience, allowing you to focus on your financial goals without worrying about the safety and security of your transactions.