tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 8091509102
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the One-Time Password to securely log in, eliminating the need for a password or email. This streamlined process makes it easy to access the app.
Q2: What should I do if I am not getting OTP?
To verify your internet connection, wait for a strong signal to appear. If you still don't receive an OTP after waiting, you can attempt to resolve the issue by clicking send again. If it still doesn't work, you can contact the app's support system through live chat for further assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, submit your updated KYC details to customer support via email to facilitate the account transfer process. This will help resolve the issue and shift your account successfully.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the outdated app from your device. Then, download the latest version of the app, which should now allow you to log in and play without any problems. This update should provide a seamless user experience.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other apps. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. You cannot withdraw bonus funds collected within the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all required KYC details within this app, including saving your Aadhar card and bank account information. This also includes linking your UPI ID for verification purposes. Ensuring all details are up-to-date and accurate is essential for a successful registration.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but in some cases, processing times can be shorter at 30 minutes. However, delays may occur, especially with payments, which can take up to 24 hours to process. This prolonged processing time is an occasional exception rather than the norm.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus earnings for gaming purposes and cannot withdraw them. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.
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