tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 2514674983
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, which will grant you access to the account without needing a password or email. This simplified login process allows for easy and secure access.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong signal, then wait for the OTP to be sent. If you don't receive the OTP within the allotted time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try to log in with the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the issue and update your account.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device to resolve the issue. Download and install the latest version of the app to ensure compatibility. Once updated, you can log in and enjoy playing the app without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, and not the bonus amount collected. This means users can only cash out their winnings from gaming, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in a relatively short time frame, ranging from 30 minutes to 3 hours. However, payment processing can be delayed, requiring users to wait up to an additional 24 hours. This delay in payment processing is a notable exception to the app's typically efficient services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Earnings from games played with the bonus amount are eligible for withdrawal. The bonus earnings themselves remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, as the withdrawal request may be processed within 24 hours. If the issue persists, your funds will be added to your wallet account within this timeframe. If you still encounter a problem, you can reach out to their care centre for assistance.
At tenexch, the safety and convenience of our users are our top priorities. We offer support for a variety of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, ensuring that transactions are swift and secure. This comprehensive range of options allows users to effortlessly manage their finances and focus on their gaming experience. Our platform is optimized for both desktop and mobile devices, allowing users to seamlessly transition between devices and enjoy uninterrupted gameplay anywhere, anytime. Whether you're playing on your home computer, tablet, or smartphone, you can expect a consistent and high-quality experience.
Our friendly platform is designed for desktop and mobile games, allowing you to enjoy your favorite games at any time and anywhere. Furthermore, our dedicated customer support team is available 24/7, providing assistance with any questions or issues you may encounter. Whether you're a casual gamer or a hardcore enthusiast, we're here to ensure your online gaming experience is seamless and enjoyable. Our team is committed to providing exceptional service, ensuring that you receive prompt and effective help whenever you need it. We're passionate about delivering an exceptional user experience, and we're always looking for ways to improve and innovate. By joining tenexch today, you'll not only gain access to a vast library of games but also become part of a vibrant community of gamers. Our platform is constantly updated with new and exciting content, including thrilling promotions and endless entertainment options. Whether you're looking for a quick gaming session or a marathon gaming session, we've got you covered. So why wait? Sign up with tenexch today and take your online gaming experience to the next level. With our user-friendly platform, dedicated customer support, and exciting promotions, you'll be hooked from the very start.