tenexch

tenexch App support

Contact
+91 6194292021

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your mobile number, and you'll be logged in instantly. This convenient method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To resolve this issue, first, ensure your internet connection is stable and has a strong signal. If you still don't receive the OTP, you can seek assistance from the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

If you're having trouble logging in, try using your active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and install it. This should allow you to log in and play smoothly.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. Withdrawals can only be made from the earnings earned through gaming activities, not from bonus funds. Users cannot withdraw the bonus amount.

Q2: Is it necessary to do KYC for withdrawal?

To complete the registration process, you must submit all required KYC details in the app, including your Aadhaar card, UPI, and bank account information. This will ensure that your profile is fully verified and active. Saving these details in the app will facilitate a smooth and efficient experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable the process to be completed within 30 minutes to 3 hours. However, there are occasional delays in payment processing, which may require a wait of up to 24 hours. This temporary delay is a minor inconvenience in an otherwise efficient app experience.

Q4: Why is the bonus balance not being withdrawn?

Any winnings earned using the bonus can only be used for gaming purposes and cannot be withdrawn. Conversely, any funds won from games played with the bonus can be withdrawn. This means you can use your bonus earnings to play more games, but not to withdraw cash.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and review your transaction history. If the request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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