tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 3834814870
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, enter your registered mobile number and verify the OTP (One-Time Password) sent to your phone. This secure method eliminates the need for a password or email login. You can easily access the app using this convenient verification method.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking "send" within the given time, try contacting the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If the number has changed, send your updated KYC details to the customer support team via email to facilitate the account transfer. This will help resolve the issue and shift your account smoothly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. After uninstalling, download the latest version of the app to ensure you have the most up-to-date features. You should then be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, not from bonuses. This means you cannot withdraw bonus amounts, only the actual winnings from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all KYC details in the app. This includes saving your Aadhar card and linking your UPI and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a streamlined process, which typically takes 30 minutes to 3 hours to complete. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay in payment processing can add to the overall time spent on the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus can be withdrawn. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's failing, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
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