tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 9557018675
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to you, which will securely log you in. This passwordless login method uses your mobile number for easy and secure access.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure you have a stable internet connection with a strong signal. After connecting, click "send OTP" and wait for the verification code to arrive; if it doesn't, you can reach out to the app's support team via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active mobile number associated with your account. If your number has changed, send your updated KYC details to the customer support team via email to facilitate a smooth account transfer. This will ensure a seamless login experience.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app. This should allow you to log in and enjoy the newly updated version.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming, and bonus amounts cannot be withdrawn. This means users can access their earned gaming rewards but cannot claim bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
You are required to complete and submit your KYC details in this app, which includes saving your Aadhaar card, UPI, and all relevant bank details. This will ensure a smooth and secure experience. Please ensure all necessary information is up to date and accurate.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, taking between 30 minutes and 3 hours to complete. However, some users may experience payment delays, which can extend the overall time to up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from gaming with the bonus amount are eligible for withdrawal. The bonus itself remains non-withdrawable, while your winnings from it can be accessed.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, your funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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