tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 9127447246
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP that is sent to you, and this will securely log you in. Now, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, ensure your internet connection is stable and strong. If you still encounter problems, click the "send OTP" button and wait for the time to pass, then reach out to the app's support system via live chat if you don't receive the OTP.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details through email to the customer support system. This will facilitate a smooth transfer of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app. This should resolve any compatibility problems and allow you to play smoothly.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is higher than the minimum withdrawal amounts in other apps. However, you can only withdraw the money earned from gaming, not the bonus amount collected. This restriction means that your bonus earnings cannot be cashed out.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a processing time of 30 minutes to 3 hours. However, occasional payment delays may extend this timeframe to up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while using the bonus amount can be withdrawn. The bonus amount itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings to see if your withdrawal request is failing. If the issue persists, your money will be added to your wallet account within 24 hours. If it doesn't, you can seek assistance from their customer care centre.
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