tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 7514137303
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to access your account, eliminating the need for a password or email login. This streamlined process allows for easy and secure login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking "send," wait for the allotted time and then seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active number associated with it. If the number has changed, please submit your updated KYC details to our customer support team via email for assistance with account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and start playing without any problems. This will ensure you have the most up-to-date version of the app.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than many other apps. You can only withdraw funds earned from gaming activities, and bonus amounts cannot be withdrawn. This means users can only withdraw the money they have earned through gameplay, not any additional rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within this app, including saving your Aadhar card, UPI, and bank account information. This will ensure a smooth and secure onboarding process. Your cooperation is greatly appreciated in this matter.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process that typically takes 30 minutes to 3 hours to complete. However, in some cases, payment processing may be delayed, requiring users to wait up to 24 hours for the transaction to be finalized.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus is only for gaming use and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
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