tenexch

tenexch App support

Contact
+91 8241566134

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number, and you'll be logged in. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To resolve the issue, start by checking your internet connection and waiting for a strong signal. If you still don't receive the OTP, try clicking on send again. If the issue persists, you can contact the app's support system through live chat for further assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If your number has changed, submit your updated KYC details to customer support via email to facilitate account transfer. This will help you regain access to your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, please uninstall the app from your device. Then, download the latest version and log in to access the updated app. This should allow you to play the app without any further problems.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, a minimum withdrawal of Rs. 100 is allowed, which is a higher withdrawal amount compared to other apps. Withdrawals are restricted to earnings from gaming activities, and you cannot withdraw bonus money collected. This limits withdrawal to funds earned through actual gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details in this app, including saving your Aadhar card, UPI, and bank account information. This will ensure a seamless verification process. Your cooperation in this matter is greatly appreciated.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are generally fast and stable, completing the process in 30 minutes to 3 hours. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours in such cases.

Q4: Why is the bonus balance not being withdrawn?

The funds earned from a bonus can only be used within the gaming platform and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but any winnings from it can be accessed.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's delayed, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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