tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 0193931905
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need to remember a password or use an email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection to ensure a strong signal is available. If you still encounter problems, try clicking the "send OTP" button again and wait for the allotted time. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If it's changed, please send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the issue and transfer your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and access its updated features. This should enable you to play the app without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. However, bonus earnings cannot be withdrawn, only the money earned from gaming activities. This means users can only withdraw the rewards they've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This delay may impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus can be withdrawn by you. This means the bonus funds are non-withdrawable, but any wins from them are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is processing. If it's taking longer than 24 hours, don't worry, as the funds will be added to your wallet account eventually. If you still encounter issues, you can contact their care centre for further assistance.
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