tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 8503652498
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. After inputting your number, verify the One-Time Password (OTP) sent to your phone. Once verified, you can easily log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To send the OTP, first check your internet connection for a strong signal. Wait for the signal to be stable before clicking the "send OTP" button. If the OTP doesn't arrive after a reasonable time, use the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, submit your updated KYC details via email to the customer support system for account transfer assistance. This process will help facilitate a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To fix the issue, you'll need to uninstall the app from your device and then download the latest version. Once installed, you can log in and play the updated app without any problems. This should resolve any issues and get you up and running smoothly.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other apps. Withdrawals are only allowed for money earned from gaming, not bonus amounts. This means users can't withdraw bonuses, only their actual gaming winnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay can add time to the overall process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while using the bonus will be withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is pending or failing, rest assured that the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
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