tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 3216032901
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This streamlined method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. If you don't receive the OTP after sending the request, try waiting or contact the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active phone number. If it has changed, send your updated KYC details to our customer support team via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, please uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
The app allows for a minimum withdrawal of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earnings earned through gaming activities, not from bonus collected. This means users can't withdraw bonus funds, only the money they've won or earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in the app, which includes saving your Aadhar card, UPI, and bank account information. This ensures a seamless and secure experience. Once completed, you can submit the required details for further processing.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. These earnings can be withdrawn after playing games with the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If your withdrawal request is unsuccessful, don't worry as the funds will be added to your wallet account within 24 hours. If you encounter any issues, you can seek assistance from their customer care centre.
We prioritize the convenience and security of our users by providing multiple methods for deposit and withdrawal, including credit/debit cards, electronic wallets, and bank transfers. Our advanced encryption technology ensures that all transactions are protected and secure. Our user-friendly interface is designed to make navigation easy and intuitive, allowing you to quickly find what you're looking for and complete your transactions efficiently. Additionally, our 24/7 customer support is always available to assist you with any questions or issues you may have, providing peace of mind and a hassle-free experience. Whether you're making a deposit, withdrawal, or simply checking your account balance, we strive to make the process as seamless and secure as possible. Our cutting-edge technology and dedicated support team work together to ensure that your experience with us is nothing short of exceptional.
At tenexch, we recognize the significance of secure and convenient transactions, which is why we offer a wide range of deposit and withdrawal methods to cater to our customers' diverse needs. Our platform accepts a variety of payment options, including credit cards, e-wallets, bank transfers, and cryptocurrency transactions. This flexibility ensures that our customers can easily fund their accounts and access their funds whenever they need to. To further enhance the user experience, our dedicated customer support team is available 24/7, 365 days a year. Our team of experts is committed to providing prompt and effective assistance to address any questions, concerns, or issues that may arise. Whether you need help with a specific transaction, account management, or have a general inquiry, our support team is always just a click away.