tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 4747210607
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) sent to your mobile number to complete the login process. This method replaces the need for a password or email login, providing a convenient and straightforward login experience.
Q2: What should I do if I am not getting OTP?
To initiate the process, ensure your internet connection is stable and strong. Wait for a signal and then click on "send OTP" to proceed, giving it sufficient time for the OTP to be received. If you don't receive the OTP, contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, please submit your updated KYC (Know Your Customer) details via email to the customer support team to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app seamlessly. This should resolve any compatibility problems and allow you to play the app without issues.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming activities, not bonus amounts. Users cannot withdraw bonus funds collected.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you must submit all your KYC details in the app, including saving your Aadhar card, UPI, and bank details. This is a mandatory requirement to proceed. Please ensure that all necessary information is accurately filled and saved.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays in payments may cause additional waiting time, potentially up to 24 hours. This can impact the overall processing time, resulting in a longer wait than usual.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the actual winnings earned from playing games, not the bonus amount itself. The bonus funds are non-withdrawable, but any winnings from games played with them can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If it fails there, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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