tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 2693443735
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This method replaces the need for a password or email, allowing for easy and secure access.
Q2: What should I do if I am not getting OTP?
To proceed, ensure a strong internet connection is established and wait for a stable signal. If you don't receive the OTP after clicking send, you can try again or seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If the number has changed, submit your updated KYC details to the customer support via email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version and log in to access the updated app. This should allow you to play without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than what's offered in other similar apps. Withdrawals are only possible for money earned through gaming activities, and not for bonus rewards. The earned gaming money can be withdrawn, giving users access to their winnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in the app. This includes uploading your Aadhar card, linking your UPI, and saving your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions in just 30 minutes to 3 hours. However, there may be instances where payments are delayed, requiring a potential wait of up to 24 hours for processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and ensure your withdrawal request is being processed. If the issue persists, the funds will be added to your wallet account within 24 hours. If you experience further delays, you can contact the care centre for assistance.
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