tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 2960119365
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. After inputting your number, verify the One-Time Password (OTP) sent to your phone. Once verified, you can easily log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To send the OTP, first check your internet connection for a strong signal. Wait for the signal to be stable before clicking the "send OTP" button. If the OTP doesn't arrive after a reasonable time, use the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, submit your updated KYC details via email to the customer support system for account transfer assistance. This process will help facilitate a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To fix the issue, you'll need to uninstall the app from your device and then download the latest version. Once installed, you can log in and play the updated app without any problems. This should resolve any issues and get you up and running smoothly.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other apps. Withdrawals are only allowed for money earned from gaming, not bonus amounts. This means users can't withdraw bonuses, only their actual gaming winnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay can add time to the overall process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds earned by playing games with the bonus amount. This means the bonus itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is pending or failing, rest assured that the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
At tenexch, we recognize the significance of seamless transactions. To facilitate this, we offer a wide range of deposit and withdrawal options, including credit cards, electronic wallets, cryptocurrencies, and bank transfers. This ensures that you can easily and securely manage your funds. Our team of dedicated customer support specialists is available 24 hours a day, 7 days a week, ready to assist you with any questions or issues you may have. Whether you need help with a deposit, withdrawal, or have a concern about your account, our support team is always available to provide personalized assistance and resolve any problems promptly.
In addition to our exceptional gaming experience, we offer generous bonuses and promotions to enhance your game time and boost your winnings. By joining tenexch today, you'll embark on an exhilarating gaming adventure where every spin, bet, and roll brings you closer to significant rewards and thrills.