tenexch
tenexch
This app is available for your device
tenexch
This app is available for your device
Contact
+91 1194920725
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking send, you can try waiting or contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send your verified KYC details to the customer support via email to facilitate the account transfer. This will help resolve the issue and shift your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device and then download the latest version. This will allow you to log in and enjoy the updated app without any problems. Once installed, you can start playing the newly updated app.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawn funds are limited to earnings from gaming activities, and bonus amounts are not redeemable. This means you can only withdraw the money you've earned through gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details in the app, which includes saving your Aadhaar card, UPI information, and bank details. This information is required for a seamless experience. Saving these details will help facilitate the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow the process to take between 30 minutes to 3 hours. However, there may be instances where payment delays occur, requiring a wait of up to 24 hours. This delay is an exception to the normally efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned through gaming can only be used within the gaming platform and cannot be withdrawn. It can be withdrawn, however, if it has been earned by playing games with the bonus amount itself. This means you can withdraw any winnings from games played with the bonus, but the bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
We prioritize your convenience and security by providing support for a wide range of deposit and withdrawal methods, including credit and debit cards, electronic wallets, bank transfers, and cryptocurrencies. Our robust encryption technology ensures that your transactions and personal data remain secure at all times. This comprehensive approach to payment options allows you to manage your financial transactions with ease and confidence, while our advanced security measures safeguard your sensitive information from unauthorized access. With our cutting-edge technology and commitment to security, you can trust that your financial transactions are protected and your personal data is safe.
At tenexch, we recognize the significance of continuous financial transactions, which is why we offer a range of deposit and withdrawal methods to cater to diverse needs. Our platform supports various payment options, including credit cards, electronic wallets, and cryptocurrencies, ensuring a seamless and hassle-free experience for our users. To guarantee the security and integrity of our transactions, we have implemented robust security protocols that safeguard our users' personal and financial information at all times. These measures are designed to prevent unauthorized access, ensure data confidentiality, and prevent any potential breaches. Our commitment to security is unwavering, and we continually monitor and update our systems to stay ahead of emerging threats and vulnerabilities. By doing so, we provide our users with a safe and trusted environment to manage their finances, making it easier to focus on their financial goals and objectives.