tenexch
tenexch
Share
Add to wishlist
This app is available for your device
tenexch
This app is available for your device
Contact
+91 9542562087
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive a verification code. Enter the OTP (one-time password) to verify your identity, eliminating the need for a password or email login. This streamlined process allows for easy and secure access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, please check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking "send," you can try again or reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in to your account, try using the same active mobile number. If your number has changed, send your updated KYC details to our customer support team via email to facilitate a smooth account transfer. This will help expedite the account updating process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play without any problems. Once installed, you should be able to access the app smoothly.
Q1: What is the minimum withdrawal amount in the tenexch?
The app allows users to withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, not bonus amounts. Users cannot withdraw bonus money collected within the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This delay can add extra time to the overall process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
Our platform is designed with the user's experience at its core, providing seamless navigation and a secure environment for a safe and fair gaming experience. From the moment new players join, they are treated to generous welcome bonuses that set the tone for a thrilling adventure. Regular promotions and loyalty rewards ensure a constant stream of excitement for our returning customers, keeping them engaged and motivated to continue playing.
Prioritizing convenience and security, tenexch offers a range of speedy and reliable deposit and withdrawal methods, including credit/debit cards, e-wallets, and cryptocurrencies. Our user-friendly interface ensures effortless navigation, while our dedicated customer support team is available 24/7 to assist with any queries or concerns. Our commitment to providing a seamless experience extends to our diverse payment options, which cater to a wide range of preferences and needs. Whether you're using a traditional credit or debit card, a popular e-wallet, or a secure cryptocurrency, we've got you covered. But it's not just about the payment options – it's about the peace of mind that comes with knowing your transactions are secure and protected. Our state-of-the-art infrastructure and robust security measures ensure that your personal and financial information remains safe and confidential. And when you need help or have a question, our customer support team is always just a click away. Our friendly and knowledgeable representatives are available 24 hours a day, 7 days a week to provide assistance and guidance. By joining tenexch, you'll experience the perfect blend of entertainment, excitement, and top-notch service. So why wait? Sign up today and discover a world of possibilities!