tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 5395059539
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. This will trigger an OTP (One-Time Password) verification, which you'll need to complete to access your account. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To begin, verify that your internet connection is stable and strong. If you're still experiencing issues, click "send OTP" and wait for the code to arrive. If the OTP doesn't arrive, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your current active number. If the number has changed, please submit your updated KYC details to our customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the updated app is installed, you should be able to log in and start playing without any problems. This should ensure a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming and not for bonus amounts. This means users can access their actual gaming earnings but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC (Know Your Customer) details in the app, which should include your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours. This delay can extend the overall completion time beyond the initial 3-hour estimate.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform and cannot be withdrawn as cash. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if the withdrawal request is failing. If it is, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can seek assistance from their care centre.
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