tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 1197323650
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Once entered, verify the One-Time Password (OTP) sent to your mobile number to complete the login process. This eliminates the need for a password or email login, making it a convenient and secure way to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If the OTP doesn't arrive after clicking the send button, you can initiate live chat with the app's support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will enable you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features and functionality. After reinstalling, you should be able to log in and start playing without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Only earnings from gaming can be withdrawn, and bonus money collected cannot be withdrawn. This means you can only claim the money you've won through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours, offering efficiency. However, payment delays may occur, extending wait times to up to 24 hours. This discrepancy can impact the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Withdrawals are allowed from the winnings earned from playing games with the bonus amount. Any bonus earnings can be withdrawn separately from the bonus funds themselves.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If the issue persists, the funds will be credited to your wallet account within 24 hours. If you encounter any further issues, you can reach out to their customer care centre for assistance.
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