tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 2111715285
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) that is sent to your phone, and you will be logged in. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal to come through. If you still don't receive the OTP, you can try clicking the 'send OTP' button again. If that doesn't work, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, send your correct KYC details to the customer support via email to update your account. This will help complete the account transfer to the new number.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any issues. After updating, you can access the app with ease.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, a higher minimum threshold compared to other apps. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. This means you can't withdraw bonus funds, only the money you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app, including saving your Aadhar card, UPI, and bank account information. This will ensure a smooth and secure experience. By doing so, you'll be able to access all available features within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but the process can take as long as 30 minutes. However, users may experience delays in payment processing, which can take up to 24 hours. This can vary from the typical service response time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings to check your transaction history. If your withdrawal request is failing, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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