tenexch

tenexch App support

Contact
+91 5339922554

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This method allows passwordless and emailless login, making it easier to access the app.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection to ensure a strong signal. If you don't receive the OTP, click the "send OTP" button again and wait for the allotted time to pass. If the OTP still doesn't arrive, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

If you encounter an issue logging in, try using your active number. If the number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and start playing seamlessly. This update should resolve any compatibility problems and ensure a smooth gaming experience.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, users can withdraw a minimum of Rs. 100, which is higher than in other apps. Withdrawals are limited to the money earned from gaming activities, excluding any bonus amounts. Users cannot withdraw their bonus earnings.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you've completed and submitted all required KYC details within the app, including saving your Aadhaar card, UPI information, and bank details. This is a necessary step to move forward in the process. Completing these details will help facilitate a smooth experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, typically completing it within 30 minutes to 3 hours. However, payment processing occasionally experiences delays, requiring users to wait for up to 24 hours. This wait time can extend beyond the usual completion time of the app's services.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from using the bonus can be withdrawn. This means you can use the bonus to play games, but the resulting winnings are available for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If not resolved, funds will be added to your wallet account within 24 hours. If issues persist, you can contact their care centre for assistance.

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