tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 3824083118
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) received, and this will authenticate your login. Once logged in, you no longer need a password or email login details.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still receive an OTP, wait for the timeout period; otherwise, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your current active number. If your number has changed, submit your updated KYC details to the customer support via email to facilitate the account transfer. This will help you access your account without any issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once updated, you can continue playing without any issues.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, and you cannot withdraw bonus amounts. This means you must have earned the money through gameplay before you can withdraw it.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please submit all required KYC details within the app, including saving your Aadhar card, UPI, and bank account information. This will ensure a smooth and secure transaction. Having all these details saved in the app is a mandatory requirement.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, occasional payment delays may cause wait times of up to 24 hours. This delay can occur when payments are processed.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus amount can be withdrawn. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending or failed. If your request fails, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
Our user-friendly platform ensures a seamless navigation experience, compatible with both mobile and desktop devices, allowing you to enjoy your favorite games at any time and from anywhere. At tenexch, we prioritize security and fairness, implementing cutting-edge encryption technologies and audited Random Number Generators (RNGs) to guarantee a secure and fair gaming experience. Our advanced security measures include regular audits of our RNGs to ensure that the outcome of games is truly random and unbiased, giving players complete confidence in the fairness of our platform. Additionally, our encryption technologies safeguard player data and financial transactions, providing an added layer of protection against unauthorized access or fraudulent activities. With our commitment to security and fairness, you can enjoy a safe and enjoyable gaming experience with tenexch.
We take great pride in offering top-notch security with advanced cryptography technologies, ensuring that your personal information and transactions are always protected. Our commitment to security is unwavering, and we utilize cutting-edge encryption methods to safeguard your data from unauthorized access. In addition to our robust security measures, we provide a vast array of deposit and withdrawal options to cater to the diverse needs of our players. This includes credit and debit cards, electronic wallets, and cryptocurrencies, making it easy and convenient for you to manage your account. Whether you prefer the traditional methods or more modern alternatives, we strive to provide a seamless and hassle-free experience for all our players. With our advanced security protocols in place, you can rest assured that your transactions will be processed quickly and efficiently, without any complications or delays. Our goal is to provide a secure and enjoyable gaming experience, and we are dedicated to ensuring that your personal information and financial transactions are always protected.